Northern Education has built its successful reputation on the quality of its associates and the quality of services that the company provides.
We endeavour to:
- deliver our services to specification
- deliver our services on time
- deliver our services to the price quoted
- conduct our business in an ethical and professional manner
- satisfy our clients and get things right first time
Should we make a mistake we will admit it and rectify the situation as quickly as possible.
Our Executive Team analyses customer feedback data, internal performance data and business perfomance data to ensure that our quality objectives are being met. One of our directors, Brian Oglethorpe, has a specific role to oversee and report on quality assurance. All of our associates are recruited following a rigorous interview process. We only recruit associates who can demonstrate successful track records in senior leadershp positions.
Northern Education's business processes have achieved IS09001 accreditation.